Here at Cornish Stone we are happy that we can offer an online service for our customers.We only sell online this means we can keep our overheads to a minimum and past the saving onto you.However we are well aware that some people are still nervous when it come to paying for goods online.The following information is provided to try and alleviate some of those fears.
1. We use Sage Pay for credit card payments (they accept most major credit and debit cards including SWITCH and SOLO), Pay Pal is also an option.This is a secure worldwide banking system that is strictly regulated.We do not receive ANY of your card details ourselves the payment simply goes into our account instantly meaning we can start producing your product straight away.
2.We can accept cheques (or even postal orders) these are complety traceable.Details for sending these are on our Terms and Conditions page .(PLEASE NOTE ; we cannot produce any product until payment clears.) This may result in your product taking a little longer than paying by card.
3.Once you have placed your order using our online system you will receive an order conformation e-mail this is for your security and acts as a receipt this can then be printed or stored on your computer. Once we dispatch your order you will receive a further e-mail confirming this, you should then receive your purchase within 3 working days max.(if this is not the case please contact us.)
4.Finally if you have any queries regarding payment options please do not hesitate to contact us either by phone or email and we will speak to you directly.Alternatively if you are local to us and you would like to speak to us face to face again contact us and we will arrange an appointment.